Local Hero
in electronic
Retail
Digital performance in a regional setting
1.500 RETAILERS
ONE DIGITAL
Strategy
In the era of digital transformation, the electronics retail industry faced unprecedented challenges from online stores, price pressures, and large-scale competition.
Jtm stepped in to unite 1,500 retailers across 3 countries, each with unique assortments and pricing, and a longtail of 100,000 products spread over 4 brands. After a year of intensive development, we introduced EP:´s retail.os - a cutting-edge digital ecosystem. This platform offers complete process and data flexibility, along with seamless channel integration, ensuring a swift ´time to market´ for our clients.
Jtm stepped in to unite 1,500 retailers across 3 countries, each with unique assortments and pricing, and a longtail of 100,000 products spread over 4 brands. After a year of intensive development, we introduced EP:´s retail.os - a cutting-edge digital ecosystem. This platform offers complete process and data flexibility, along with seamless channel integration, ensuring a swift ´time to market´ for our clients.
Dynamic
& flexible
OMNICHANNEL
PERFOMANCE
TROUGH AGILE DATA
MANAGEMENT
We reimagined digital infrastructures to create retail.os, a dynamic platform enabling flexibility in digital service development, new business models, channel integration, and innovative sales & knowledge management.
We unified data from inventory systems and developed a PIM system to meet the needs of 1,500 retailers across all channels, including eCommerce.
We unified data from inventory systems and developed a PIM system to meet the needs of 1,500 retailers across all channels, including eCommerce.
FULL INDIVIDUALITY
FOR COUNTRIES,
DEALERS & BRANDS
Diversity united: 1,500 retailers, each with unique assortments, pricing, and channels, spanning 4 brands and 3 countries with diverse languages. Our retail.os platform has consistently delivered maximum performance, agility, and stability for 8 years, setting the digital standard for comprehensive retail structures.
RETHINKING KNOWLEDGE & PROCESS MANAGEMENT
DIGITAL POS
SERVICE DESIGN
The Virtual Shelf, a digital sales tool, quickly proved its worth in digitally enhanced in-store consultations across the D-A-CH region, tailored for each retailer. Integrated Guided Selling functionalities aid employees by offering automated cross- and up-selling suggestions, maximizing additional sales opportunities.
This multi-channel strategy, with over 700 virtual shelf installations in the D-A-CH region, is now an international best practice in digitally supported retailing, offering individualized content on products, pricing, and services, along with crucial margin information for sales conversations in every store.
This multi-channel strategy, with over 700 virtual shelf installations in the D-A-CH region, is now an international best practice in digitally supported retailing, offering individualized content on products, pricing, and services, along with crucial margin information for sales conversations in every store.
DIGITAL
Sales
ASSISTANT
COMPREHENSIVE SERVICES DESIGN
Individual Offering
The whole product range highly available and individualized per retailer/branch (branding, products, prices, services, languages,…)
100.000 Products
The data pool includes an assortment of 100,000 products, with data transfer in real time and also usable in offline mode
Detailed Product info
Comprehensive product details, data sheets, accessory recommendations and even the connection to external evaluation platforms
Up- and Cross-Selling
Automated product recommendations based on assortment algorithms
Assisted Selling
Consulting wizards support the sales process and guide you step by step to the right product
Integrated Processes
The Virtual Shelf is fully integrated into the existing EP infrastructure and ordering processes (SAP, Hybris, local WaWi,…)
next level
retail
Experience
future
ready
Retail.OS: A modular, all-encompassing platform designed for the retail industry, perfectly equipped for future technologies, channels, and services. Engineered for seizing business potential in rapidly evolving markets with a swift time-to-market approach.